Shipping policy

Processing Time All orders are processed within 1–3 business days. Orders are not processed or shipped on weekends or public holidays. You will receive an email confirmation once your order has been dispatched.

Domestic Shipping (Australia) We offer Standard and Express shipping options within Australia. Shipping rates and estimated delivery times are calculated at checkout based on your location.

International Shipping We ship to over 28 countries worldwide. International shipping rates and estimated delivery times are calculated at checkout. Please note that delivery times may vary depending on your location and local customs processing.

Customs & Import Duties International orders may be subject to customs duties, taxes, or import fees upon arrival in your country. These charges are the responsibility of the customer and are not included in our product prices or shipping fees.

Order Tracking Once your order has been dispatched, you will receive a tracking number via email so you can follow your parcel every step of the way.

Lost or Delayed Parcels If your order has not arrived within the expected timeframe, please contact us at oskamacfarlane@gmail.com and we will do our best to assist you.